The modem is supplied in a sturdy Kartoon with complete accessories (modem, driver CD, telephone cables, telephone jack adapter). Under Windows7 Pro 64 bit, it was immediately recognized and installed a driver. However answered my fax program (Classic PhoneTools - free, recommended), no modem is connected. After starting Windows Fax and Scan, I was asked to re-install modem and searched manually to Vista 64 bit drivers on the accompanying CD. The installation funkionierte perfectly and since then the modem is running smoothly, it works with all FAX programs perfectly.