For my part I ordered this item 25 September 2012. I selected illuminates delivery and I visited account that the product was shipped and sold by expansys so I pay 10 postage (1st issue) .
Once the product is received it is actually top: beautiful, super-fast, gorgeous screen ... I used it for almost everything (including large 3D game), and this is a great phone with some bug but with 2 concern design:
- It heats a lot! (40 ° C near the camera ring after a game!)
- Not large enough autonomy: given the size of the screen, the size of the battery (1800 mAh) is too small so nespérer not exceed the day (despite the recent updates and often disable wifi)
In short I comes to why I put 2 star product: after a month of use, the device to start becoming very insensitive for WiFi networks near my box but nickel 10 meter later nothing at all) rather annoying problem because I could not use the phone at all in my room wifi (internet fees mass so.)
Then 3 days later the situation worsens and voila the screen does not light up at all (I said the phone still works because the camera emits sounds and touch buttons at the bottom lights). So I contacted expansys to return to me refuse because I was told directly contact HTC. After calling HTC 3 times, it says to me that it is the seller to make the return process. So I contacted amazon for a procedural guarantee me that AZ is denied under the pretext that I already send the phone in HTC! Re-blow expansys phone that (after all even 3/4 hour wait) take me over and apologized for the problem, decided to please send me a return procedure.
2 Days after mailing, I received an email saying amazon me that my warranty claim AZ (restart between time and denouncing the scandalous policy of the seller) was to accept and I repay. Victory after more than a month of pain!
So I'm leaving on a galaxy S3 which is less beautiful but for which the battery is more durable, heats less and ESPECIALLY not the lottery to have a phone that works!
Clearly good phone but quality HTC flawed and no seller. Thank you all the same to have amazon reacts to my problem.
PS: Sorry for the pavement but I prefer to warn you about the quality of this product!