As I unpacked the phone, I was amazed that even all the accessories headphones, protective case and 2 screen protectors were included. One of the protective films was even already installed. There was even a tube scarf with the logo of the company includes => very good service The design appealed to me very well and did not look cheap. Unfortunately, I discovered when correcting the film that a bubble below the display was. Since I had been given in the meantime, a higher quality smartphone, I wanted to return it. This was followed by a short e-mail traffic with very friendly staff. I was offered a pro-rata refund for the bubble. The only thing you should consider here is that one should be the English language or have an aptitude for interpretation of the German translation by Google Translate. A bit of jitters I had, because the portion was so imported from China, because of the high return costs. But I was called in Frankfurt an address to which I could return the package cost => problem-free flow
Conclusion: The small production error was made up for by the extremely good service. Therefore here also deserved 5 stars. I'm very satisfied.