Well received any new product

I can order here from my experience not recommended.

I do not know where it would be better (from the manufacturer directly does not go well, see, at least not ordering on [...]) but here I have not received new.

Especially with a battery that is understandably very important.

My battery and the whole package content has signs of wear. The whole thing was not packed as normally example was the black bag is not in the appropriate box (Accessory Bag), but loose reingestopft. The manufacturer support confirmed that the normal part of the box.

At the same time he says, lay the blame at Amazon, because the ship the whole and also perform reversals.
I should therefore return the whole to Amazon and I get my money back. Well not the most customer-friendly solution (return, wait until money since etc.), but with the least effort for the manufacturer.

I want the part so have, and not return understandably just new.

When I read in other reviews such as service by the manufacturer really very accommodating, had to have asked without getting a new battery pack, because I had felt the charging time to be too long. must say I was not offered that, for me it was If you feel uncomfortable with the device, please send it back to Amazon.

Well return as I said, waiting for money, then eventually re-order the whole again with the same danger I probably will not make. Will keep him, but I know nat. not like my strong battery has been used in front of me. If it were an absolutely unused returns, he would not have the present signs of wear (eg scratches on the battery ground)

A Product Review of the battery power therefore makes little sense, since I can not tell you how strong my battery was possibly already used in front of me (although at a battery plays an important role). But for that there are plenty of other reviews.

Therefore, I can unfortunately only with my purchase Dislikes rate. Wishes other purchasers nat., That will not happen the same.

Addendum: Well me the support has still offered a discount, which I find very fair and thus enhancing the "I like it" because of the support seems to be very good but I am satisfied with the solution.