I ordered because my version would expire. When I tried to install the new product, a message is displayed on the screen to tell me that this new version was earlier than the already installed. I chatted with NORTON, who provided me with the procedure to follow: do not use the new CD; 2. NORTON go to my account and register the key "CD identification. My installed software has been updated normally, and the counter is ironed at 365 days. QED!