Delivery and perfect package: nothing to say. As against the product: BROTHER printer, this is not what I expected (I wanted to change after HP printers HP very good bills and services to height). Difficulty start (frequent professional repairs). Made color copies very bland, not adjust. Big surprise: new cartridges are half full. Mails to rehearsals to the house Brother, to have some explanations: one mail phone a few words ... waiting on a response from the disk and uncomprehending helpdesk (archi technical and very fast and closed). Very disappointed, discouraged product ... Even no guarantee on the product (because between the purchase and start-up and problems !!!: warranty time exceeded: Brother response). I'll turn back to HP. worry; services to the height and troubleshooting HP, no problem .....