Printers very good, Brother customer service very bad

The printer DJP 132W without Duplex is really good for this price.
For home use, at this price probably the best thing you can get because you still may get ink cartridges at tolerable prices.
At first I had problems with the scanning of Mehreen pages in a PDF document and had, therefore, the Brother contacted customer service.
What da machenist just a joke.
They have even less idea of ​​their devices and the software than any layman and the information you get is pure Verarsche!
Therefore two star deduction.
The necessary information I needed I've brought from another Brother printer owners.
For Info!
The necessary software for scanning mehrern pages into a PDF document is available on the driver CD.

Supplement to review of April 2014th

Now, after 4 months I can say about this printer a little more.
I have now about 3000 pages printed 1,000 of scanned in color and 200 pages.
The printouts are color very well and almost come close to the original.
The ink consumption is in my opinion reasonable.
The printer volume is very limited, and the speed is quite enough.
The scanning multiple pages in a PDF document works with the included software also quite good,
but is somewhat more complicated than, for example, Canon printers.
The unit will turn on a relatively long standstill in a power saving mode and 5 minutes later then completely made,
When switching the device a short print head cleaning is performed automatically.
So far, I therefore had to carry out any manual cleaning via the menu.

I can for my device (so far) to issue a strong buy recommendation, for this price you will be for the normal
Household little get better,
particularly when follow-up costs (ink cartridges) into consideration.

Caution:
I had bought following inks cartridges with the printer from Amazon!

COMBO PACK - Compatible LC127XL / LC125XL with chip ink cartridges for Brother DCP-J132W, DCP-J152W, DCP-J552DW, DCP-J752DW, DCP-J4110DW, MFC-J470DW, MFC-J650DW, MFC-J870DW, MFC-J4410DW, MFC -J4510DW, MFC-J4610DW, MFC-J4710DW, MFC-J6520DW, MFC-J6720DW, MFC-J6920DW - A SET PLUS ON BLACK

That do not fit on the printer, although it is stated in the product description so.
Black is the Maxi tank which do not even fit into the printer and the colored people are not recognized.

Have I then bought at Gubidu which, the on-off and re-insert before they were detected, however, I had twice.

Next time I'll try this here from Amazon.

Set 5 cartridges for Brother LC121 LC123 with chip and level indicator.

* Suitable for the following devices: Brother DCP-J 132 W / 152 W / 152 WR / 4110 DW / 4110 W / 552 DW / 752 DW / Brother MFC-J 245/4310 DW / DW 4410/4510 DW / DW 4610/470 DW / 4710 DW / DW 475 / DW 650 / DW 6520/6720 DW / DW 6920/870 DW
* And all the devices that can use LC-123BK, 123C LC, LC-123M, 123Y LC, LC-121BK, 121C LC, LC-121M, LC 121Y according to its manual