The initial setup of a satellite system with multi-switch and two satellites (Astra 19 degrees and 28 degrees) succeeded at the second attempt, the aforementioned configuration in conjunction with the dual tuner is apparently not foreseen in the standard. Practically, the charging and discharging of the channel list on a USB stick and editing the channels on your PC.
The receiver is very well made, but produces a clearly audible roaring fan noise. The remote control is absolutely impractical: Most keys can not even after prolonged habituation be 'sensed', a quick glance is always necessary. The chunky size allows anyway hardly to keep the transmitter only in one hand and operate. At least by me frequently used functions such as teletext, tone dialing and radio mode are hidden on microscopic keys under a decorative stone. The flap can be removed, at least, what the evil softens slightly.
The everyday tasks such as watching TV, playing and recording, including timeshifting see done the receiver very good and stable. So far - as opposed to other devices - each programmed recording the next day on the hard disk. Be careful with pay TV recordings: The land in mind switching to another Wi-Pay program encrypted on the hard drive. The principle possible subsequent decryption has already failed several times with me.
All functions, including the well-structured electronic program guide (EPG) are quickly understood by non-tech-savvy users and used intuitively. However, the EPC must Macke, to the shipments chop longer information texts somewhere.
Upload recordings to a PC via network connection or USB is possible. The files are played directly eg with the VLC player, with all the features as multi-channel sound and subtitles are available.
Well, to my great annoyance: I run two CI modules in the receiver, an AC light for Sky and a second module for MTV. When watching MTV the receiver freezes occasionally and can no longer operate after that. The Humax Service advised me that used Technisat Conax module exchange through a Alphacrypt. These not inconsiderable investment down the drain, the problems persist.
Now I want to fix the problem during the warranty period. The Humax service initially will not respond to mails, then claimed by mail, there would be no defect. The telephone support is taking the problem on, but does not specify how to proceed. Very kundenunfreundlich is the process on the phone: First you have to enter the serial number of the device (from the bottom side !!), you look or mistyped has no number, the phone will be disconnected. However, the serial number you enter in the following benefits Service call anything that is not always particularly friendly staff urges all data, including the serial number again verbally that he has no access to existing data and service tickets and found in 2010, not weird.
Humax trying rid the customers in case of problems with this device, when a non-certified pay-TV decryption Alphacrypt-CAM is made. This is probably because that offers the company specifically for Sky certified devices that are connected but under pressure from the Pay TV provider with many restrictions.
Although the device is very good approach, I still was only two stars. Reason is the poor remote control, but above all the extremely poor customer service in conjunction with the blatant error (total crash in benefit of the second CI Schacts). For a device in this price range you can expect a lot more since.
Supplement on 19.4 .:
Because of the described error (crash when decrypting) the device for more than two weeks now in the warranty repair. A phone call on my part revealed that a replacement part must be procured. Delivery of the spare part and repair end are unknown.
Supplement on 23.4 .:
Delivery of the spare part and repair end are still unknown. Manufacturers, dealers and repair service push each other to be responsible. Downgrade from two stars to one.
