2 batteries failed after a few days

2 batteries failed after a few days

Anchor 2nd Gen Astro 6400mAh single port 2A Power Bank External Battery, Portable spare battery, USB charger with PowerIQ technology, compatible with iPhone 6/6 Plus / 5S / 5C / 5 / 4S / 4, Samsung Galaxy S6, Galaxy S6 Edge, S5, Galaxy Note 4 / Grade 3 / Grade 2, iPad a 4/3/2 iPad Air 2 / iPad Air, iPad mini 3/2/1, MP3 players and tablet PCs (black) (accessory)
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Customer Review

I ordered this battery, because I wanted a small battery, which fits with the phone in your pocket.
At first everything was good, the delivery arrived quickly and was well packaged. Also, the battery worked flawlessly.
But after a few days the battery fell out completely, he could no longer be charged, the LED is no longer lit up and he invited no other devices more.

After contacting the support I received a replacement battery pack sent what worked well with no problems, but a big plus for the support.
However, this replacement battery fell out after about 2 1/2 days as the first, in explicit compliance with the operating instructions in the manual.

After renewed contact with the support I received my money back, but again a point on the support.

I have no idea what the errors were, but because the battery under these circumstances is completely unusable, I decided for another manufacturer.

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