The Latexi is an absolute feel-good pillow. The pillow is very soft, but it is based anyway. If one lies down on the pillow, it is instantly smooth and extremely cuddly for a latex pillow. When I saw it in the shop on site for the first time, I tried it and was immediately impressed by the reclining and supporting properties. After more than four years of use, I will now replace it with a new Latexi because the cushion is now a little warped. Presumably this is due to the numerous washes the pillow cover. I think that you can replace a pillow after nearly five years quietly once.