I was delighted to use this wireless router, especially as my three-story house I need well. Only, and while I'm not particularly new to branching, it was impossible to configure the product. I tried on two computers, one in the other in Windows 7 8.1 a connection with a Freeplug another directly on the Freebox: the software does not start. I went on various proposed sites, configuration wasnt good we had to start the firmware, supposedly findable on the site. No software matched the EA6350 Version on the French version. I learn via a comment answer, we must go on the English site. The I downloaded this software ... which is a .img not recognized a ton of software I downloaded! The general delirium. There was an accompanying DVD or balladent 3 pdfs in duels, but no, not the software that might have helped me to install it. I could not attempt to plug the usb because obviously I did not have THE USB cable (large plug on each side) was needed. At this level of boredom, for the price, I say stop. I spent too much time. Too bad. Inconceivable in 2015