Catastrophic hardware and software quality

Catastrophic hardware and software quality

Becker revo.1 navigation device, 12.7cm (5 '') safety glass screen, 45 countries, ProActive automatic choke, Lifetime Map Updates, Lifelong Premium TMC, black / silver metallic (electronic)
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Customer Review

First one is happy with the grandiose appearance and apparently wahsinnige quality.

BUT: to place as well as in other reviews, are in this "Premium" model serious deficiencies before:

- The battery is not funtkionsfähig ...... the unit was posted to guarantee ..... all took 2.5 months! The Hotline Warranty branch has never (really NEVER !!!) reached; after 2 minutes QUEUE loop the line is disconnected. After another request by mail I received a direct phone number at which an extremely, indignant lady then reluctantly gave me information that you wait for a new battery for over 2 months.

- Now I have a few months ago the unit back ...... disaster:
- It turns itself off regularly
- No sound available
- The touchscreen does not work anymore ...

I want to once again actually switch to TomTom .... but when I read there by myself the reviews ...... you want then despair yet ...

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