Code does not appear

After I had both my two re-enter account number times and the first time had my identity card data and I therefore "buy now" twice on the button without knowing whether the article has now even already bought, I still have not received a code.

The article is available as a buy in "my orders" but the code itself you can not see there.
Instead, I was told that it may take up to four hours until I get him (but not how).

Online content to buy to get the goods immediately after payment. Two stars I forgive just because I currently have them go out in the latest four hours the code to actually get.