"Thank you for your email. The reason of your complaint, we regret.
However, we can offer you outside the warranty period, only a paid review and repair.
Here we always work according to a fixed price, which amounts to 40,95 incl. Materials, labor and VAT. Excl. 6.95 for the return shipping.
If you are interested we ask you to send your device to our central workshop. "
I'll get back a Krups. Who have persevered in the past regularly over 10 years.
