I contacted the seller to have a new net ... They are made to understand that they would not respond to my request on the grounds that I would have given them a 3 star in the evaluation. For me is a neutral 3 star rating. Since this is so, we let go and enlighten readers a little about this kind of product. In fact the enclosure consists only grids, reasonably straight in scrap "shoe the donkeys." There are no feet or any buffer that could possibly protect your floors during indoor use. The iron rods used in the assembly grids project a few cm and can be dangerous for your pet or child. Contrary to what is shown in the photo section, the rod are sharp and do not end rings such that one can see them on the plate. (For my part, I pressed the caps on each rod). At the same time, it has only the money (25.85 with shipping). Hoping review helpful ... CIAO!