I ordered the raclette at noon on Friday and could not believe that it rang shortly before 12 on Saturday with me hardly. (No Morning Express selected) Have it tested directly times. The stone needs good 15 minute to warm up. Think if the device comes at Christmas used, the stone is placed in the oven shortly before that he already has his certain temperature. What I liked a lot that you insert the stone and raclette plate in a hanger and thus nothing has bent. All in all, really great processed. Have not given 5 stars because I lack the Raclettescharber and I had to order them even more. Device is definitely recommendable.