The author demonstrates that even in delicate situations (Israeli-Arab, delinquent police officer, problems in a couple) where violence and aggression (verbal and / or nonverbal) are words, conflicts can be resolved if you evidence made dune listening and careful understanding of yourself and others.
Behind every violent behavior lies a need unfulfilled it is important that you identify. NVC will help you identify to harmonize the relationship.
NVC can also be a tool for communication with oneself. By analyzing your reactions in relationship to others, you will come to identify your needs, understand your reactions and feelings you experience.
In short, the NVC is an excellent tool with a dual function: on the one hand it facilitates communication with others, secondly it puts you in close contact with your own soul.
This book is easy to read and a series of exercises to facilitate the practice is proposed end of the book. Enjoy reading!