The pad was well packaged and quickly delivered to us. After unpacking it was as described in the manual about 1 hour until the foam had fully expanded inside. But then I noticed the smell of the pillow. It smelled somehow unique, one hand like perfumed, but then also funny again. Therefore, we first have to respect what it was like in the descriptive washed by hand. We then had to find but that mainly smelled the unpleasant foam. With a smelly pillow I could not do anything, so I have put this at 30 ° C in the washing machine. At that moment, I was also the loss of warranty matter. The pillow was then discolored somewhat brownish, but is anyway in a reference, so do not care. However, the foam during washing is breached approximately centrally. But since I was the pillow thereby still big enough, I wanted it after drying stuck in a smaller reference. So the foam was expressed and then dried at room temperature while lying on a drying rack. But then I realized that the foam is no longer so intense, but it smelled different. The foam now stinks in my opinion amines, which are used for the production of PU foams. In my opinion, the foam was treated with another odor, so you do not smell the stinking amines so. As I said, that's my opinion, but I worked with amines, so know what I mean. The cushion is now for me probably a total failure, have this now stored in the garage, to see how long it takes until the smell is gone. With the delivery itself, I was very satisfied, but the pillow I can not recommend at all. Had read in a review in advance that a smelly pillow was noticed, but because of the many good reviews overall I still ordered the pad.