The idea that you can take out as Amazon buyers a guarantee insurance for the purchased on Amazon.com electrical appliances (in my case, a color laser printer), I find it very good. The price is also acceptable. The conditions of ERGO are defined and clearly understood. Whether if the extended warranty might come into play after the manufacturer's warranty (completion in March 2014, thus starting in March 2016), ERGO delivers what it promises, can not be assessed course. Needs improvement is definitely the menu, because the basis of given types of devices, equipment price levels, guarantee runtimes and other distinctions (new / used / Warehouse ...) it is tedious, the right to pick from more than 800 different tariffs exactly. Perhaps it would be useful if Amazon or ERGO would create a table (price levels in line, running times in columns), where you can click on the appropriate field and so much easier for selecting the "right" insurance, as little by little page ( are displayed depending on the browser or computer type 9 each - 15 "Products") to have to work your way. Anyway, I am glad that I now have for 5 years Equipment Safety and me having to worry about costs if my new printer to the bitch is.