2 on 1 ordered only works ...

2 on 1 ordered only works ...

Western Digital My Passport Portable External Hard Drive 2.5 "USB 3.0 / USB 2.0 1TB Black (Personal Computers)
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Customer Review

I am disappointed because the product ordered on the 2, only 1 works ... but as one of only 2 PC we have at home. It is not recognized on!
The second hard disk is recognized on any PC in the house and even on the PC work!
I contacted WD (testing and supporting error report) that returns me to Amazon to exchange the faulty hard drive ... and then surprise exchange or return beyond 30 days impossible. I will go through the customer service amazon but it'll still be the obstacle course!
In short only recommended product if you have a very new computer and try before 30 days!
Thank you Amazon

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