Case 1 came from DAV telecom Albers. On the front of the package and a Chinese character Chinese Samsung website stating "[...]". On the back of the label was not printed correctly, something valid in this country as a fault goods. Below the product version 7.0 was printed, the original has 8.0. When German short text were a few spelling errors and the "ß" in a different font, this is not the case with the original.
The shell itself was filled to the reasonable art material, the logos on the front and back were crooked and different deep impression. The seam statements could be seen and the S-View window from cheap hard plastic and still not flush used. The S-View chip was glued unloving and easy outstanding with double sided tape and you guessed it, no function. The mobile phone also lies not fasten properly and exercised such a pressure on the chip, that this back through the "leather" was expressed.
After a telephone conversation with Amazon, I got a return form and an apology that Amazon the goods by third parties can not check. I got the money credited back.
The nice lady Amazon offered me the envelope directly from Amazon to get out of the camp, because here there would be only tested original commodity.
Case 2 from Amazon came the next day via free 24hour Express. Top I thought and opened the package.
What came to light? The same fake shit (excuse the choice of words) as a day earlier by the third party.
"Here in the camp, there are only tested original commodity!" Those were the words from the customer center. So the phone wutembrand in hand and call again the Customer.
A thousand apologies, money and credit return label were the result.
Two days later, when the product info:
"Item is checked
At the moment this article is not available directly from Amazon.com. Customers have informed us that the resulting products of the description is different on the website.
We are already working on a quick solution. Maybe this article may be purchased through a third party. "
(This article is also today, 02/19/2014, still on the side)
I wish here every lucky if he gets an original.
Oh, how do I know as the original product looks. Quite simply, my wife has since last year December, the shell in Pink and I have since bought myself a copy in Wild Orange. A difference like night and day.