I'm happy with my purchase, I am in my third use this device and works fine. However, two criticisms to make: -Notice not reliable for all, not for example to rinse the filter with cold water because the wax hardens instantly. In order to remove all the hair I scratch well with my spatula when all the wax has passed, I expect it hardens a little and I take with my fingers the remaining wax on the spatula. It is a blow to take! Then to melt the wax that is not useful to set up as suggested by the manual, because then it is boiling and it takes time to cool. -Filter not very practical but again it is a blow to take! Finally the rest do not forget that the quality of the wax is important.
Given that there is very little wax epilators on the market I consider that this is a good quality / price ratio.