The delivery arrived quickly and in perfect condition by freight carrier, as indicated. Despite the announcement that the supply is made to curb the supplier brought the chair because of my mobility problems after surgery to the apartment and helped in setting up. As such it was an excellent service and also speaks for the good selection of forwarding by Dreams4Home. After objectionable use for breaking a guide pin I had (no symmetrical adjustment in Relexstellung possible) the first chair for almost three days, the defect was corrected by delivery of a new chair base quickly and easily. In this matter, the service team from Dreams4Home about the speed of replacement by the manufacturer was surprised. All correspondence was quick and customer-friendly. Well done to the service team of Dreams4Home. The chair itself is an eye-catcher and great in its own way. Excellent I feel the infinite adjustment as standing up. The chair is delivered in two parts (bottom and Räückenlehne) and constructed and arranged quickly. Why only four stars? Because in normal sitting position leather wrinkles when delivered spare parts after adjusting Relax position at the foot, that were not there at first delivery and provide a picture as if the seat is wrong (which it is not but defenitiv). Nevertheless, I am satisfied because of the practical benefits of this chair.