Everything ok in the beginning. Wear of the main loading components already after 1 year clearly. Despite regular (expensive) decalcification of wear is very high. In our machine came after a year of coffee and water from different openings and the nasty Auffangbehaelter. Water ran out of the machine and ran down the shelf. These flowed most of the coffee in the Auffangbehaelter. Taste was strongly negatively affected. We are only 2 people and therefore absolutely unfit for more than 2 cups per day, let alone for a family or a company. Complaints Wurd allegedly treated on a goodwill basis and repaired machine. Absolute disaster: problem worse; offensive repair report and implicitly asserts that we have the responsibility. Summary: good for one year; not belastungsfaehig; way too expensive; Repair absolute disaster; therefore never again ..