I love vaping and was initially enthusiastic about the eclear XDC. After 2 months, but no longer function. The conversion proved straightforward. The second e-cigarette was broken after 5 weeks. Both presented their function for no apparent reason. The next exchange was more difficult. The responsible staff member sent me the confirmation email, but not the cigarette. Another week and a phone call later they sent me the new goods, which after a few weeks stopped the function again. Only at second glance you can see the cheap and poor workmanship, partially fit the parts are not precisely matched. From the subsequent complaint and the telephone support has been moved to rude levels (emails responds Basically nobody), complaints are not redirected Qualitatsmanagement not exist.