Avira Antivirus Premium 2013 has done both privately and in the office good work for me in recent years. It offers good protection, without taking too much system resources. The test results of renowned computer magazines confirm again and again. So far so good - and actually be valued at 5 stars. As the old licenses expired, I acquired a new package for multiple users at Amazon in the download version.
Why still two star deduction?
Stay away from the online installation!
The online installation where you end up after buying the download version of Avira Pro 2015 is a single botch.
With the download button in the Software Store Amazon only Avira Downloader will be downloaded. This then is "license file" and "Install" appears. Okay, so let's go ... and clicked "Install". Instead of downloading the program file is next only a PDF file with a useless guide Avira displayed (told in so many words little), in again a not very noticeable, as the text "hidden" download link must be clicked. So on ... After entering the license number immediately get the message "Your product has been activated" - huh? It was still not installed ???
The subsequent download of the program file (probably, because actually you then do not know what is happening in the background) is indicated by a progress bar in the browser window. This stayed with me halfway stand and it seemed after a long wait nothing more to happen (in the background, the program was probably still installed). But:
- The remaining on the previous version PC Avira Antivirus Premium 2013 was either not detected or not uninstalled. About the Avira icon in the status bar, a window left open, which belonged to the new version, but when you open the main window appeared the old version. Chaos ...
- So everything uninstalled (old and new version were actually entered in the Control Panel both!) And computer restarts. New installation attempt ...
- ... Failed, it appeared a status message "Installation error".
- Fed up, forth with the installation file! A German help text at Avira tracked through Google containing a download link for the complete installation file (EXE, about 161 MB). Finally...
- ...Unfortunately, no. Despite German aid which is linked to the German version.
- So looking ahead on the Avira site - somehow found downloading the German installation file.
- Downloads, installation started, finally ...
But how are people like my parents so hinbekommen something only partially?
What a botch, this browser-based online installation. Grottenschlecht implemented, and if only one part is not working in this chain fails, the whole installation.
But the botch goes even further, now in the offline installation:
(A license for 6 units purchased) When installing on a second device which there still existing Avira Antivirus Premium 2013 was indeed detected and uninstalled, the new license number was retrieved and entered. But it still came the message "existing license" will still be used - eh, like now ?? And then: After installation by overflowed came the message "License has expired", even though the new one was just purchased and entered and the old 4 weeks left validity would have. A glance at the license information with the menu item "About Antivirus Pro" nevertheless certified the newly acquired license.
What a botch, more comes to mind a not. Where is the quality control? How can one trust a virus protection software, its installation routines are so sloppily programmed?
Update 11/11/2014: Although I have a valid license until 2017 and will also appear in Avira Antivirus Pro so, the program announced today in a large pop-up window from the status bar:. "Your virus protection has expired -1093 days ago You have even a basic protection, your license but must extend ... "Okay, today at 11:11. to the program allows even a fun ;-)
