Affordable but very complicated

The product is nice cheap, but really clear I'm not coming with it. The program is held unnecessarily complicated. Tax return form-Experienced told me that I definitely would expect money back from the tax office in my case, but the program gave me back payments calculated. Furthermore, I will zugespamt on my PC with countless updates and after a year sends Lexware a software update, you should pay. So I had to get a product sent that I should pay, which I do not at all want. When I asked back, the information came that one has probably warned me by email. I'm honest, I have this treated as spam messages and deleted. So now I had prepaid return to the post and an unwanted packets.