The dealer (ejoker) reacted only to the second request. To complaint I should return the unit to the dealer. After more than two weeks without a message there I asked for and asked to, the mutual time savings simply the money to refund, which the dealer has accepted an offer. Now there is a sad child in the family, without radio, and the search for replacement starts from the beginning, because actually this device was then the best choice, judging by reviews.