Amazon bug - app broken?

Unfortunately, informed me that I would use the purchased app at Amazon illegal and I would not have this. But we paid 3.50 euros! Also, I tried in vain to open the app, I, as apparently an internal error (no network connection) is present, which also can not be right, otherwise there would NCIT this review (speedtest 80,000 down \ 7,000 upload).

Did Amazon customer service informed and hope as soon as possible to correct the bugs!