Unfortunately, the camera had an incomplete software installation, so that when you first start on Christmas Eve, the joy was great !!! After consultation with the VTech service I should return the camera. I did that - at Amazon with the express request to the exchange! No way, Amazon is not limited to replacing the device is capable. Instead of me will be refunded (75 euros). After I then after Christmas wanted to order the device again, I got on the Amazon site unfortunately only an offer of 107 euros. The Servicemitarbeiterin Amazon just informed me that because, unfortunately, can not do anything. So, I'm only serving times from Amazon. Buying my stuff when it comes to better somewhere else. Just rip off and wonâ.