To service was here written all sorts of negative, so I hesitated a bit with the purchase. Allen, where there might be a similar situation, said that the operation is consistently easy and well thought out. I came with no manual immediately with the device handle.
I use the device mainly for copying VHS to DVD. The quality is perfect, it would pretty much the most out of the old VHS tapes have been taken out. The DVDs are produced cleanly, especially can be (unlike some cheap devices) assigned chapter markers free. The menus are simple but functional.
Too bad I find best, that you can not edit videos on your hard drive, while dubbing from VHS to HDD takes place.
In Anbebtracht the functional scope and especially the quality of the device, the price is more than justified. Without ifs and buts: Five stars!