"After a missed from them about the size of the balloon, (sending a ball size smaller than ordered and directed on the package). I dealt mail courteous and commercial customer service. Nothing to say about the wait for my package and its reception time. It has a rather nice look and appears to be of good quality (not deflate after one hour, emits no odor, texture Plastic is resistant to my template More 105kg. For inflation, the pump provides the function well, but it takes a little patience and no nervousness (lol). Personally I inflated twice to allow the good ball to stretch, find its form. I put 5/5 and I recommend this product. "