From the 2007 version was then my system, I had a notebook risen partly extremely thwarted me at this time, even if only for a short time always. Unfortunately, this was no different for the subsequent versions. The more tense I was, as after a very short appearance of the 2009 version already released the 2010 version.
The installation was as always very easy, but took my 3 year old notebook system with WIN XP SP 3, an AMD 64 processor 1.8GHz Turin and about 900 MB of RAM but about 3 to 4 minutes longer than usual.
The new user interface can be found after a short adjustment period along very well, so that you can continue to operate smoothly without the user software. But the user, which has been kept significantly shorter compared to the previous versions still offers enough comprehensible information about the operation. However, you should have shown for first time users of this software to better understand from my perspective some more pictures.
The performance of the 2010 version much has been done. My system runs much better compared to the previous versions, but still not 100% satisfactory. I have also observed that just when installing new virus signatures my system slowed down for a short period to 100%. That is also visible in the new user interface, where there is now a CPU load display. For system and then GData is 100%. The 100% load on my system takes about 10 seconds.
The virus check now runs significantly faster. On my system 1 scan about 47 minutes 2 scan about 6 minutes with a 100 GB hard drive. However, if the virus signatures are updated, a virus scan takes again getting longer, on my system about 25 minutes. The period between the two virus scan was 6 days in this case.
I have to say the following support: The support email is good to very good. A response to inquiries is obtained usually within 1 to 3 days. The telephone support has unfortunately deteriorated in recent years. The accessibility by telephone during the day very poor, you have to take very long waits on himself. The service number has been changed and is now more expensive, and now costs 14 cents per minute rather than previously about 4 cents per minute. Up to about October 2008 was so that only charges apply when you were really only connected to a support engineer. This is now, unfortunately, different. Fees are now also during the waiting period.
Accessibility from about 21 clock in turn is very good. As a rule, is connected by a very short waiting time with a support representative who is very friendly and answered any questions arising.
Actually, the new version deserves 5 stars, but is due to the support of the phone during the day unfortunately very difficult to reach, I subtract a star.
