Had the package from the collection point to collect them. Here, the Papphenkel broke, so that the packet from 20 cm height flopped on the floor. As it turned out later, has thus suffered some of the styrofoam packing. The bicycle carrier remained intact. Last weekend, at last the awaited first trip with itinerary around Steinhude. - Wonderful. After two practice I can now well put the bike rack on the Anhänderkupplung and margins. This requires force when pressing down the lever. Our e-bikes weigh any more than 20 Kg. (Mind you without batteries that we transported in the car), that the bike rack is 17.5 Kg. Not too heavy. Each bike you have to lift and bring in the provided holders. The bike is to use 3 fixing points. Since it is already out on the wrong guide rail or it vibrates before the handlebars. - Very nice tinkering ... - but is ultimately. When finally the bicycles are mounted, the electrical connection is made. Light, turn signals, brakes - function. As it turns out later, the compound sits a bit loose, so that the plug can solve anything. With us a taillight has failed. Again to adjust / clean the wobbling electric clutch I've fixed that, but remains a weak point - Loose connection. After the tour: disassembly is much faster than build. Small folded finds the bicycle rack shelf space of the garage - Could not be better. Overall, a good buy, super price / performance ratio and never again bikes on the roof rack.