Unfortunately, all four cups were broken also with me. The blue survived initially with some medium-sized chipping, after filling the first hot drink, it was also around this completely done.
Of course, I wrote to the dealer and also sent a photo. Unfortunately, my request was not complied with and sent new cups, but it was refunded me the money.
Now I do not trust myself, the cups to order again, because I fear that this will not be better packaged.
For Packaging: It was the box with the cups were packed in a large cardboard box, where there was no fillings. The inner box was torn by the shipping and the items of almost all cups strewn around. Also on the outside of the box, there was no labeling that these fragile goods includes, so I must advise against any of them to order these cups until the dealer finally optimize its delivery.
A pity, because the cups were really special, very beautiful, high-quality and practically with her spoon holders, for which they would have deserved five stars. One can only hope that I'll discover anywhere else .. I would even be willing to pay a little more for it if they also heal because would arrive with me ..