The ranks at Haufe Lexware seamlessly with other experiences one that this company now, the "demand for customer satisfaction" before the actual customer satisfaction.
The programs are becoming more extensive, more confusing and always expensive. Both in terms of procurement and in the updates. I work with TAXMAN since 2006 (as I have found the last CD), or longer.
After reinstalling my computer wanted to deny me the key of a registered version at Haufe 2012. Only after a somewhat sharper message, you have to but then found under a different account.
From the Financial Office, I am now switched to TAXPOOL accountants ultimately because of the unjustified upgrade costs. Easy to use and functional.
And here it is similar again. Actually, I wanted to switch to Lexware Faktura. But that's not because we think at Lexware that you can upgrade as customer only upwards, otherwise have to live with data loss.
I have now bought billing anyway - because I know it just - and must create me both my customer / product / Old invoices / and especially the forms by hand again.
Data loss is of course inevitable.
As you should think twice about where to begin to hack his data inside.
The Lexware Zenit is plenty exceeded.
I can remember times I still, there was a free telephone support and not just for the installation.
Today you get for a 0190/0900 he number ...
Of course you can say - the way it is - who want to make all money.
I think as a consumer because you can have a say.
Perhaps WISO, TAXPOOL and how are all hot yes but then not so bad.
Is only ne tax return ...