As soon as one tries to quit, the real fun is only going on.

This is my very first review on Amazon at all, even though I've done this many years customer here and extremely much to order.
What Adobe withdraws with its customers, is absolutely amazing. If I had just not experienced, I would tell everyone crazy.

I had some time ago completed a Creative Cloud subscription, which I have just renewed subscriptions by means of an acquired Amazon PrePaid.
There was deposited by this extension in my account "next payment in March 2016" I wanted a precaution cancel my account at this time. One would think that should go to the account settings easily. Far from it (supposedly do you enable last month its annual membership there himself, but not before ... Evil to him who thinks evil of it). You will then be redirected to a "service side", lurches through several points, only to discover that one can terminate via chat or by phone / should. By email you can Adobe probably not contact. The contact via chat or phone is limited to 9-17 clock.

Then I have just done in a roundabout way in an English support chat and after much back and forth, I now receive an email "cancellation confirmation" that tells me that my account will be changed immediately by a charge to free, quote: "since we present the payment could not burden us with the amount due, your Creative Cloud subscription has expired and the paid features for your account has been disabled. ". At the same time is in my account settings still that the next bill is due in March 2016. So when my Amazon paid prepaid year has expired.

One is quite usual, but a company that hides so before their customers and makes simple dismissal processes according to my understanding is unlawful, I have not yet come across.

I can absolutely recommend anyone to get involved in this adventure "Creative Cloud" with Adobe,