But this time I have a neck to the moon. I wanted to put together a DVD with clips from our daughter for Christmas. So far everything well. The problem came with the rendering of the result. At intersections between the clips, the program depended on repeatedly. This led me to an overtime of 20 hours to the chagrin of my family. In addition, the end result is less now, because I (not to parallel) could fix the problems in the transitions to some extent only by inserted texts between clips. There are also regular crashes. A software behavior that I knew mainly from the nineties. Be here at the expense of security just always flanged new features?
Of course, I've already installed the Service Pack 1. This changes nothing.
However all is not soooo bad. Software can have bugs. I know that and I know that you as a software developer can not always get round. But, and that makes me angry:
One month after purchase (or registration?), You can no longer contact support. Unless you pay money for it. WTF !! (Sorry, grml). Mind you, this is about a bug of the software! How can you block the way as a software provider, obtain feedback? It's about mistakes you so never brings in experience. This applies by the way all Corel products.
I can, as long as they support policies persists, advise only on the purchase of Corel products.
Supplement, 30/01/2015:
An acquaintance with completely different hardware, different cameras has the same problem. Affected seem MP4 files mainly.
Problem: How can I find out? Not at all, without advanced knowledge. In the user directory Corel Temp files are created. There you can monitor, at which point the program hangs. Then you can watch the mpeg file stored there and thus determine which clips are affected, namely the end of the MPEG file. Either the last to be seen or the next succeeding.
Simply ridiculous!
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