Bad processed miserable support of Acer, poorly

Hello, I then bought the unit in October 2009. It was meant for my studies and the FH. The device has been touted as "high-end machine". It was not 8 months in use because the battery adopted. Acer are / were at that time only 6 months warranty on the battery installed. Thus I was able to first 100 to spend on a new battery. After 3 months, adopted the fan unit and thus took the misfortunes its course. The unit was sent in. It came back and was defective as before. The defective fan unit was not properly repaired, the DVD burner was loose in box, so I had to send in the device again. This whole process took before for 5 weeks, so I had no laptop for FH. The unit came back again and I much flabbergasted.

The existing plastic screw retainer to hold the housing were torn and partly broken away. The left side was accordingly so damaged that it no longer held.
Telephone and written contact came to nothing. Acer did not feel responsible.

After 15 months, the 1st HDD the HDD 2. adopted, after 26 months. As to the second HDD important data was stored, I wanted to send them to a specialist regarding. Data Recovery. To rescue the plate would have to be opened. ACER stressed the plate itself. I would have to pay 80 again, so that the changes into my possession.

The USB ports have generally loose contacts and the keypad is also processed very bad. So far, 3 keys had to be replaced because the small retaining lugs break away under stress. The device is designed for a maximum of surfing. For office work such as Word, it is not suitable, since the keyboard is used accordingly and the "General Ledger Standen as AEIO and the Return key requirements not withstand.

Furthermore, the device has a problem carry away the heat. On the left side, next to the touch panel, it will be extremely hot after about 45 minutes of use. It follows that the laptop meantime crashes or simply run out.

The device is simply not thought through with regard to the transport heat. The fans are installed there will not start, or sporadically, even though they are set to continuous operation in the BIOS.
I have the bottom cover part unscrewed so as to ensure that the device is at least 3 hours x runs at a time, so that the heat can deduct it.

CONCLUSION: The unit is simply not mature. Wäremprobleme, immature keyboard, cheaply built components, poor service. I can only warn against a device from Acer to buy. In addition, the devices are, if they are submitted by Acer defective back than before. Those who want to get a lot of gray hair and want to waste a lot of time, a ACER product should be envisaged. For me, anyway, I decided not to buy more products ACER.