Beautiful machine seemed very solid. Used 2 times one week apart. Cold start fine but must stop to empty the cart, then the engine is warm it does not want to start: first emptying the battery power to pull the starter, then pulling in vain on the hand launcher. Removing candle but not so dirty without result. A restart after a while randomly after exhaustion !! After contact with one of the 3 points of "customer service" given by Einhell (none in the 22 where I live and 3 in the 35: 1 never answers, another specialized bike and 3 said that it is a Chinese engine ... understand not famous and has no contract with Einhell and therefore already scalded by another case he asks for a written commitment Einhell before performing any operation ). Accordingly I sent the mower because I felt bad "affair". Furthermore I am always very happy Amazon and efficiency: very fast delivery, possible reference in the months and repayment very fast: the pb comes not from Amazon but Einhell