The equipment arrived in its original carton. The packaging was completely ripped from everywhere and very worn, patched by mail using adhesive tapes. I almost refused the package. Perhaps a return customer reconditioned. The unit itself was covered with traces of dirty fingers. Like all tools of this brand that I bought, plastic is very poor so I was not surprised. The mill does well the job. Impressive on the branches of large diameter. Disappointing for very thin branches hardwoods.