First I had to buy one take, because that which is delivered does not comply with French standards and does not work when put into a DSL filter outlet. Then the answering machine does not work well. From the beginning, the sound quality was poor. The answering became inaudible (chopped message) and I returned the unit to service for repair. We finally sent me a new one, but without turning my phone jack! I made a claim for service asking me that one returns the socket or they send me another. Without success for now !! Another mystery, there is a battery compartment, but I am told the customer service that we should not put batteries, as the battery symbol is crossed. So I imagine that in case of power failure, the messages are not saved. Another defect of this phone: the LED flashes as soon as we received a call, we therefore can not tell the difference between a simple call and received a message on the answering machine. (....) Meanwhile, I tested the new camera sent back by the customer service. I always have its problems, its chopped at times, not strong enough (I have to stick my ear to hear on the device, while I'm not hard of hearing!) Anyway, I'll still have the return, but I think it will not help ...