I always had problems with severe hair loss and hair breakage, it was never clear exactly what it is. The more surprised I was when it was immediately after I used this shampoo, stopped. That with the film around the hair I had also, but I wanted to continue to use it because of the stopped hair loss. I use it now for two weeks and the film has disappeared .. So just wait a little, then it gets better. However, I have not bought mine here, but in DM and in the stands "+ serum" on it, so it may not be exactly the same as this one. I am very pleased.