After buying a new mattress, including pillow I have become months morning awake and neck and both arms have ached. At times, even at night woke up it. Then the Memory Visco tried. Was skeptical, but after a few weeks I have to admit: it really seems to help. Already after 2-3 nights I've noticed improvement and now I am very happy with the purchase. In particular, I find it very good that you can reduce the height by removing 2 parts. Conclusion: Even if I'm missing something of pure Kuschelfaktor my old pad, the positive result speaks clearly for the Memory Visco pillow!