Cappuccino pad clogged quickly, no one feels responsible ...

The end of October I have this Senseo coffee ordered (for the office) and prepared several cups of coffee and cappuccino every day. All well and good as far. I once flushed even the deep screen for the cappuccino after each cup of empty hot water! Now, after only two months of this screen is so clogged that no longer can prepare cappuccino. An inquiry to the seller (saving cash 24) gave the following reply:

Good day Mrs. W.,

Please contact in this case directly to Philips. You will probably get a Austauschsieb directly.

Best regards

Then I turned directly to Philips and get the following response:

Dear Mrs. W.,

You communicate to me that you can prepare any more coffee with the double pod holder. I can understand your anger very well.

Please take the pad holder and place it overnight in a descaling on a lemon base, then you make the hole under running water free. If necessary, you can make the stuffy hole free with a scrub brush or a needle.

Through the sugar and milk content in the Doppelkammerpads clogged very quickly the sieve.

Should this bring no improvement, please buy a new pad holder, this can be requested spare part partners and order if necessary for the following Philips:

...

I've tried both the descaling when trying also with needle and Spülbürste my happiness in vain ... The problem with the sugar and milk content detected translucent, but not solved.
My research revealed that a deep sieve Amazon will cost 13 to 17 ... and despite having thoroughly clean holding - Buy> bimonthly new ... hm ... as the pads were not expensive enough.
After all, one can say: make coffee the Senseo is good for Cappuccino permanently USELESS !!!
and! With so much customer convenience, whether by the seller or by Philips itself is my conclusion: never again a Senseo ...; o (