In the first shipment I received the cartridge without the outer carton. Because of my complaint I have received a new carton and with a self-addressed stamped envelope for free return delivery of the cartridge. This went very quickly and without a lot of words. Thus the goods in Ordnung.Also is 1 point less because of this effort was required. It is incomprehensible to me that you have a protective packing from the product. The packaging date is how long the cartridge is used with warranty. If I buy the cartridge in local commercial makes no sellers packing away