Unfortunately, it has turned out to be wrong for us this. Full anticipation (the unit we got for Christmas) the juicer has been unpacked and installed. The first functional test consisted of trying out the self-cleaning function.
Unfortunately, here it turned out that the unit was leaking below and laterally of the outlet. Water came right out and ran down the unit. After this experiment, we have saved us, too laden with fruit the juicer etc..
Amazon rendered perfect service (!!!) and replaced the unit within 2 days.
But even here the same situation - from water penetrates the crack between the two plastic parts at the outflow.
Something desperate I have tentatively worked the edge at the appropriate point between the plastic and seal with a narrow strip of electrical tape. This actually had success - albeit only moderate. It dripped still further.
(See image)
Sorry, we therefore had to send back disappointed also this device.
In the meantime we have the facts at Philips tries to clarify service - together with image documentation. Philips, it seems, however, no need to have to pursue the issue. There was a call attempt and a mail with the info that we - if the problem still existed - again should contact Philips.
Last but not least came a desperate attempt by a HR1870. Again, the same problem: leakage.
Seemingly Is this a manufacturing or design fault. But the latter contradicts the countless positive reviews here on Amazon and in test reports. Has no one here otherwise this problem, or it is simply accepted?
I think that I can ask for a 200 EUR more expensive device, as a dirty countertop. Philips seems this issue but overall not to be interested.
For we are left to find a really good juicer ...
... We are a bit puzzled ...
