The chair is now no longer usable.
The answers to my complaint camping outdoor.europe:
Mail 1:
Hello there,
Thank you very much for your email.
Our records indicate that you have the goods now more than 6 months in your possession.
We ask you now with legal requirements to point out defects liability that the damage was already present at the passage of risk (delivery).
This is the basis for further processing and must be necessarily taught, otherwise we will have to reject your request for rectification.
MfG
Spreen Online Support
Mail 2
Hello there,
Thank you very much for your email.
We stay for the time being in our position and your claim for the time being must reject further.
mfG
Spreen Online Support
From chair and distributors is strongly discouraged