Besides poor manufacturing quality of the tubes, I feel that it is the mailing makes matters worse: fluorescent tubes are already installed and so the housing resists shock and vibration, as the weak point seems to be the junction between the pellet and the glass of the fluorescent tube.
The replacement of two neon costs about 10-12 in DIY store, an additional expense to predict before ordering.
Otherwise, Independence, installation, ease of use and quality of the whole, there is nothing to say. Price is more than correct. Permanent consumption: Approximately 8W. The LED version, more expensive, it consumes 4W - and this may be a more attractive solution between energy savings (admittedly minimal) but mostly made of the non-replacement of tubes for installation and at intervals annual.