Defect after not even a roll!

I have looked at the July 30, 2013 this part plus. 3 separate roles embossing belt (for 7.50 EUR) buy for labeling the mailbox. Now, the end of February 2014 I wanted to write on some folders so that after a cleanup, but as with other reviewers initially denied the detachment mechanism and some "handles" later minting completely. Until then, was not even the one included in the device, consuming role.

Because among all 1-star reviews the company Dymo had left a message Quote: "Sorry that the unit had this defect but you can replace your Omega with us - an e-mail to (.... ) send - we are happy to see. " I sent such an email with proof of purchase and reference to the Amazon reviews and og Note from Dymo itself. That was 10 days ago. 0 Previously reaction.

Also the seller, who was, of course, listed in the Amazon order summary, I wrote. To this end, Amazon offers a feature; So I did not somehow written to any address, which I had to research great. 200 characters available for a bulletin. So have just pointed but friendly on the date of purchase and defect and one may nevertheless respect. Exchange or repair please contact me. That was 7 days ago. 0 Previously reaction.

I can understand that nobody wants to strive for a so "cheap" part, but ... it hurts the brand! Or think about, dear fellow readers of the company Dymo, I would now actually test other devices out of your house, let recommended because want?

There's basically 2 easy ways for you:
a) produce good products and to sell or
. b) promise regarding the Customer to comply with;
It's best to directly but both!

However, take neither a) nor b). Confidence in the Marky Dymo = 0th

In other words: One feels verkackeiert as buyers of your products and buys certainly after favorable no more expensive product.

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Addendum: After writing this review still some things have happened. Please therefore take into account my comments under this article.

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